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Restaurants & Cafes

Connect teams and data in workflows shaped around the industry's operating priorities.

Industry challenges

  • Order and collection speed
  • Menu items across branches
  • Linking sales to stock

Connected operations

  • Point of sale
  • Products and purchasing
  • Invoicing and reporting

One system connecting point of sale, kitchen, inventory, and accounting, so branch performance, per-dish cost, and sales channels are all tracked in one place.

Operational challenges in food service

  • Hard to track multi-branch performance and get up-to-date financial and operational data.
  • High food waste and shrinkage when stock control is not tight enough.
  • Difficulty costing a dish accurately (food cost) while supplier prices fluctuate.
  • Delivery apps are hard to manage: varying commissions and payout reconciliation.
Operational challenges in food service

How Odoo addresses them

  • Branches, production areas, points of sale, and management share one live data set.
  • Stock and purchase control with alerts on low quantities and approaching expiry dates.
  • Recipe costing that shows the margin per item and per sales channel.
  • An automated flow from purchase order through to journal entries and reports.
How Odoo addresses them

The connected restaurant workflow

Supplier Main stock Recipes & prep Kitchen (KDS) Point of sale Customer Accounting & reports

Capabilities for restaurants and cafes

Point of sale (POS)

Point of sale (POS)

Fast touchscreen point of sale covering dine-in, takeaway, and external orders, with multiple payment methods, shift closing, cash reconciliation, and till variance tracking.

Table and floor management

Table and floor management

An interactive floor plan showing table status, order assignment to waiters, plus merging and moving tables and splitting bills.

Kitchen display screen (KDS)

Kitchen display screen (KDS)

Orders appear on kitchen screens the moment they are rung up, with colour cues for preparation time that cut paper errors and speed up service.

Multiple order channels

Multiple order channels

Dine-in, takeaway, phone orders, and own-fleet delivery with driver and collection tracking, all consolidated into a single revenue view.

Delivery platforms

Delivery platforms

A separate sales channel per app such as HungerStation, Noon Food, and Jahez, recording commissions, net payouts, and settlements, and comparing profitability per platform.

Recipes and food cost

Recipes and food cost

Standard recipes (BOM) per dish with automatic raw-material deduction on sale, cost calculation, food-cost ratio monitoring, and alerts when the threshold is exceeded.

Inventory and stock counts

Inventory and stock counts

Main warehouse and branch stores, transfers, waste and spoilage, expiry dates and lots, plus scheduled and spot counts with variances posted to accounting.

Accounting and tax compliance

Accounting and tax compliance

Automatic entries from sales, purchases, stock, and payroll; invoices, vouchers, and receivables and payables; 15% VAT and ZATCA requirements.

Dashboards and reports

Dashboards and reports

Daily and monthly sales, average order value, waste and food-cost indicators, net profit, branch performance and best sellers, exportable to Excel and PDF.

HR and access control

HR and access control

Employee records, contracts, attendance, shifts, leave, and payroll, with per-role access rights and an audit trail for every user.

Expected operational impact

Expected operational impact

  • Less food waste through tighter stock and recipe control.
  • More accurate food cost and a clearer margin per item and per channel.
  • Faster service and shorter queues at the till and in the kitchen.
  • One financial view to support pricing decisions and new-branch planning.

Outcomes are indicative and depend on business size, data quality, and adherence to operating procedures.

Indicative implementation plan

Indicative implementation plan
1
Phase 1 1 - 2 working days
Kick-off, data gathering, and requirements
2
Phase 2 3 - 6 working days
Base configuration of applications and branches
3
Phase 3 2 - 4 working days
Loading products, recipes, and opening balances
4
Phase 4 2 - 3 working days
Testing, sign-off, training, and go-live

Total indicative duration is 7 - 15 working days, depending on the number of branches and data readiness.

Standard Odoo applications may cover much of this scenario; any additional customisation is scoped after analysis and is not presented as an out-of-the-box feature.

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